Email templates - categories
1 live
Bookings
Booking confirmations, rescheduling, pre-visit information and payment plan.
2 live
Inbound Quotes
Responding to new customer enquiries and quote requests.
Coming soon
Outbound Quotes
Presenting SSS advisory findings and recommended work to customers.
Coming soon
Courtesy Car
Confirmation, check-out instructions and return reminders.
Coming soon
Valet
Valet completion notification and vehicle presentation updates.
Coming soon
Safety & Service Standard Check
SSS check results, advisory summaries and authorisation follow-up.
Coming soon
Reminders
Service reminders, MOT chasers and deferred work follow-ups.
Coming soon
Review Requests
Post-visit review requests and customer feedback prompts.
Coming soon
Complaints
Acknowledgement, investigation update and resolution emails.
2 categories live
Parting Ways
Booking rejections and quote rejections - three tones each, from warm and open to a polite close.