- Full name
- Full address
- Mobile phone number
- Vehicle registration number
- Approximate mileage
- How you heard about us
- Brief details of the work required
- Preferred booking date
Booking enquiry reply
Inbound Booking Enquiries - Reply to a customer who has emailed asking to book their vehicle in
When to use: A customer has emailed asking to book their vehicle in. Fill in the ....... gaps with the relevant work type and your next available date before sending. Replace [CUSTNAME] before sending.
Subject line
Your Fergies booking enquiry
Email body
Hi [CUSTNAME],
Thank you for getting in touch. I can certainly look into getting your vehicle booked in for .......
Our next availability is ....... - could you drop the vehicle off at 08:00?
If this works for you, please send over the following details and we will get things moving straight away.